Energy and Utilities

Problem of contracts in the name of unaware people (spoofing and identity theft)

 Contracts are signed over the phone
the citizen identified with a photocopy of an identity document that can be easily forgotten.

Paper contracts storage problem

The signed contracts and copies of identity documents are kept in special warehouses.

Instasign Solution  

The customer’s identity is certified by the electronic identity document and is verified through the customer’s facial recognition.
The contract is signed with an advanced electronic signature and stored in digital format.